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I nearly got taken in by a Internet phone scam, what to do?

Some Indian woman phoned and said there was a problem with my BT broadband even though I didn't notice anything, I was forwarded to some guy, then under his instruction downloaded some weird programs and granted him remote access to my computer before my Dad and Mum got angry with the guy on the phone and I stopped it all, why did I let myself taken in with this scam? I later read other people had been scammed in the same way where they lost loads of money.
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